How can we help?
Getting Started Guide
Step 1: Adding Students
Step 2: Schedule Lessons
Step 3: Taking Attendance
Step 4: Create an Invoice
Step 5: Recording Payments
Getting Started Guide (Multi-User)
Step 1: Adding Teachers
Step 2: Adding Students
Step 3: Schedule Lessons
Step 4: Taking Attendance
Step 5: Create an Invoice
How do I subscribe?
How do I update my billing details?
How do I add a teacher/staff member to my plan?
How do I remove a teacher/staff member from my plan?
I am changing plans, do I get a partial credit?
How can I take attendance for the whole day from the Home Agenda?
How do I record lesson notes from the Home Agenda?
How do I view a family's balance on the Home Agenda?
What's included in the "Projected Monthly Revenue"?
How do I add/remove items from my Home Agenda?
Teachers & Admins
Why can't my teachers edit the repertoire?
How do I add repertoire?
How do I assign existing repertoire to a student?
How do I bulk assign existing repertoire to students?
How do I add private repertoire notes for a student?
How do I record a library item?
How do I lend an item to a student?
How do I mark a loaned item as returned?
Can I review my loaned item history?
Can I export my lending library to a spreadsheet?
How do I work with folders in Online Resources?
How do I share content (audio, video, sheet music) with my students?
How many times has my uploaded content been viewed?
Which students have viewed my uploaded content (download log)?
What formats can be streamed on the Student Portal?
Families & Invoices
Expenses & Other Revenue
How are totals calculated on the Expenses & Other Revenue page?
What's the difference between Cash Flow & Accrual mode?
How do I record a refund for a studio related expense?
Can I upload a picture of a receipt?
How do I add pictures to my existing Revenue & Other Expenses?
How can I use the GPS feature on my iPad/iPhone to track mileage?
How do I record mileage?
What does the "Advanced" mileage feature do?
How do I automatically create expense entries when I enter mileage?
Do you have any sample websites built with My Music Staff I can see?
How do I create my included My Music Staff website?
How do I add images to my site?
How can a student choose a teacher from a sign-up widget?
Can I place a Google map on my website?
News & Blog Posts
How can I share news & announcements with my studio?
What is a "Sticky Post"?
What are the different Publish Locations?
What's the difference between Cash & Accrual mode?
What do the different options in the Student Retention report mean?
What reports does My Music Staff offer?
How do I enable PayPal integration?
A student sent me funds directly on PayPal...now what?
What if a credit card is declined?
Can credit cards be automatically charged?
Does My Music Staff send a receipt for a PayPal payment?
I am an individual teacher, is My Music Staff right for me?
I am moving from another system, can I import all my data?
Which devices are compatible with My Music Staff?
Is there a My Music Staff app?
Will My Music Staff work on my Mac, PC, iPhone, iPad or Android device?
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