What do I do if a student/parent forgets or loses their Student Portal login password?
Your students/parents can reset their passwords by clicking the “Forgot Your Password” link found below the login widget on your My Music Staff website. Login passwords can also be reset by visiting https://app.mymusicstaff.com/ResetPassword.aspx
You can also reset this on behalf of the student or parent.
To do this:
- Navigate to "Students" from the main menu on the left.
- Click the blue "Zoom" button to the left of the student's name.
- Select the “Options” tab.
- Click the “Send Login Email” button and select the correct recipient.
To view the video in fullscreen, click here.