If a student is unable to register for a lesson that requires a "make-up" credit to join, this is a good indication that they do not have the required make-up credits to join or they are already scheduled for a lesson that requires a "make-up" credit to join . This is to prevent students from booking more make-up time than they are owed.

If you require additional support, feel free to reach out to our support team by clicking here. Be sure to include the student's name and the date/time if the event they were trying to join.