How can we help?
How do I enable PayPal integration?
A student sent me funds directly on PayPal...now what?
What if a credit card is declined?
Can credit cards be automatically charged?
Does My Music Staff send a receipt for a PayPal payment?
Can I use my PayPal account for other things, like eBay?
Do I need to change any settings in my PayPal account?
Does My Music Staff take a percentage?
How do parents add their own credit card details via the Student Portal?
What is Stripe?
A parent is unable to pay by credit card without creating a PayPal account?
How do credit card payments work?
Can I accept credit cards?
A student overpaid me, how can I refund them?
Do I have to use PayPal or Stripe?
What is "Auto Pay"?
How do I enable Stripe integration?
How do I enable PayPal Pro integration?
How do I add a credit card on behalf of a family?
What do I need to know about ACH payments?
How can I accept partial payments?
How do I enable Auto Pay with an existing credit card on file?
Why did a parent's payment fail?
How do I add a convenience fee?
How do I refund an online payment?
Can I accept Venmo with My Music Staff?
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